Barger 4-in-1 Convertible Crib by Isabelle & Max Read more information

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Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating

Bonneau Solid Wood with Two Adjustable Shelves 34" Bookcase by Harriet Bee for Home Best Images

I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.

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Recently purchased some Nursery Furniture. The Nursery Furniture shipped extremely quickly and were at my door in 10 days. The Nursery Furniture quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments.

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No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.

Amble Toddler Platform Bed by Harriet Bee for Home Brand names

Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them!

2-Stage Mini Crib Rectangular/Square Mattress by Dream On Me for Home Most Popular

I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Nursery Furniturethat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Nursery Furniture that in the past I kept the item instead of returning it.

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Last purchase was a new Nursery Furniture. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Nursery Furniture for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.

New Baby Cache Overland 6 Drawer Double Dresser is New Nursery Furniture to New Home

We ordered a Nursery Furniture which had been difficult to find, and when the Nursery Furniturearrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future.

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Selection says it all no matter which room were shopping for it always comes back to wayfair. We've bought a Nursery Furniture and to many small items to list through Wayfair. The standard shipping or drop delivery for big items it has always gone great that gives me piece of mind not having to worry about lost items. I'll keep shopping through Wayfair because it's easy, safe and the prices are very fair.

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I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.

Today Only, Arched Auto-Close Gate Extension Kit by Toddleroo by Northstates Sales

Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add.

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I was quite surprised with the low ratings. However, this was my first purchase buying Nursery Furniture. The site was easy to search for what I needed and provided much information on the Nursery Furniture. I loved how I was able to order Nursery Furniture before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.

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Ordered new Nursery Furniture. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Nursery Furniture originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.

Stephanie 4-in-1 Convertible Crib with Mattress by Baby Time International, Inc. for Home Best Quality

Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest!

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I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.

Gundel 42" Bookcase by Isabelle & Max for Home Great Guaranteed

Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days.

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I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Nursery Furniture, one I had priced locally and found on Wayfair for less than half the retail cost. When the Nursery Furniture arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Nursery Furniture the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Nursery Furniture.

Espanola Reclining Glider by Best Home Furnishings for Home Great Furniture

Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.